Terms of service

Last updated: 13 November 2026

1. Who we are

These terms apply to services provided by ETM Consultancy, trading as ETM Safety Docs ("we"), to the business that orders them ("you"). Our services are for business customers only.

2. The service

We provide an advisory review of risk assessments and method statements (RAMS) and related documents you supply, and a written report with our findings and recommendations ("Report").

3. Advisory only

3.1 The Report is advice to help your competent person decide whether to accept a RAMS. We do not approve, accept or reject any RAMS, and we do not take on any duty you, your subcontractors or anyone else have under the Construction (Design and Management) Regulations 2015, the Health and Safety at Work etc. Act 1974 or any other law.

3.2 We review only the documents you give us, as they stand on the date we receive them. We do not visit site, inspect plant, verify the authenticity of cards or certificates, or supervise work, unless agreed in writing.

3.3 A review cannot identify every hazard or error. You remain responsible for planning, managing and monitoring the work, and for deciding whether a RAMS is suitable and sufficient.

4. Your responsibilities

You will provide complete and accurate documents and information, tell us about site-specific requirements, make sure you are entitled to share the documents with us, and remove personal data that isn't needed.

5. Turnaround

Turnaround times are targets, not guarantees. They start when we have received all the documents we need.

6. Fees and payment

Fees are as set out on our pricing page or in our quote. Where founding-client rates are shown, we will confirm the rate that applies before paid work starts. Monthly packages are invoiced monthly in advance; unused reviews do not roll over unless agreed. Per-review work is invoiced monthly in arrears. Payment terms: 30 days from invoice. We may charge statutory interest on late payments under the Late Payment of Commercial Debts (Interest) Act 1998. The free pilot review is provided without charge and on these terms.

7. Confidentiality and data

We keep your documents confidential and use them only to provide the service. Where we process personal data on your behalf, we do so as your processor in line with our privacy policy and UK GDPR.

8. Intellectual property

You may use the Report for your own business purposes, including sharing it with the relevant subcontractor. We keep ownership of our checklists, templates and methods.

9. Liability

9.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

9.2 Subject to 9.1, we are not liable for loss of profit, revenue, business or programme, delay costs, or any indirect or consequential loss.

9.3 Subject to 9.1, our total liability arising from or in connection with any Report or the services is limited to the amount set out in the written engagement confirmation we send you before paid work starts.

10. Cancellation

Monthly packages can be cancelled by either party with one month's written notice.

11. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.